HOW CAN I DESIGN MY PAINTING?

Please let us know which piece from our collection you like, the size you prefer and the level of similarity you want to have with the original. If you have a specific idea or need something more personalized, please do not hesitate to contact us directly.

We are here to listen to you and create a unique piece that fully adapts to your tastes and needs. With your instructions, we will design the ideal painting, made to measure and with all the care you deserve. Let us bring your inspiration to life!

HOW CAN I CHOOSE THE MEASUREMENTS OF MY FRAME?

Choosing the right dimensions for your painting is key to making it fit perfectly in the space where you want to place it. We recommend following these steps:

1 Measure the available space : Use a tape measure to measure the width, height, and, if necessary, depth of the area where you plan to install the painting. Be sure to consider the surroundings, such as nearby furniture or decor, so that everything blends together harmoniously.

2 Send us a photo of the space : A picture can help us better understand your needs. Take a photo of the space where you want to place the painting and send it to us along with the measurements you have taken.

3 Let us help you : With the information you provide, we will personally advise you on choosing the ideal dimensions. We will give you recommendations based on the proportion of the space and the aesthetics you are looking for, ensuring that the painting not only fits perfectly, but also enhances the decor of the room.

PRICES INCLUDE VAT AND SHIPPING

Artistic paintings with all taxes already included, designed to offer you a clear, simple and hassle-free shopping experience, where the price you see is exactly the price you will pay, with no hidden charges or additional surprises when completing your order, allowing you to fully enjoy our collection of unique works without worrying about calculations or unexpected costs.

WHAT MATERIALS ARE USED IN THE PAINTINGS?

Our paintings are based on creation and experimentation. That is why we use all kinds of materials, mainly the color is based on natural pigments, Mediterranean soils with acrylic binders, such as latex or natural binders. We work a lot with collage, integrating burlap, cardboard, natural paper, paper that we create ourselves. We also use iron and wood. All these materials are generally ecological, a natural product and recycled products.
We always look for the natural, where color can be part of the work through what nature gives us.
As for the support, our paintings are not made on canvas, our paintings are made on a box (wooden frame and support), which guarantees durability and quality solidity to the work.
Our paintings are designed to be installed directly as a fresco, without a frame, since the sides are also painted and integrated, or you can order it with a frame according to the taste of the person who purchases the work.

HOW CAN I KNOW IF A PAINTING IS AVAILABLE?

Our Shopify platform guarantees that a work is available so that you can directly purchase your painting without imitations or changes. If a work is not available, you can ask us to make one with the measurements you need and an approximate creation of the one you have seen that you like. This work will be unique and unrepeatable, it will simply have a design and tones similar to the one you liked, but it will be unique and personally created for you.
You can ask us to send you a photo before shipping, to confirm your creation, do not hesitate to contact us. We create with you and for you.

CAN I SEE THE PAINTINGS BEFORE BUYING THEM?

If you would like to visit us and see your painting in person, we have our showroom and we would be delighted to welcome you. We are related members of a company with more than 50 years of experience in the furniture and decoration sector, Muebles Iborra, in Plaza de España n. 4. 03004 Alicante, Spain.

HOW DO I CARE FOR AND CLEAN MY PAINTING?

You can only dust it with great care, it does not need any further care. Like any other work, protect it from moisture and aggressive products.

DO YOU OFFER EXPRESS SHIPPING?

The waiting time to receive your painting at your home, once selected with availability on the Page, will be about 22 to 25 days in the Peninsula, if it were in the Canary Islands or Balearic Islands it would be 30 days, if it were to the rest of Europe it will be 25 to 30 days.
If there is no availability on the page and you want a similar piece or in other sizes, it would be the same, adding 10 to 20 more days for its creation.

WHAT SHOULD I DO IF I HAVE A PROBLEM WITH MY ORDER?

We offer personalized attention, you only have to contact us through the phone number or the contact email that appears on the page and we will solve any problem that needs to be solved as soon as possible. Our attention is from person to person, our extensive experience in the commercial sector of direct physical stores to the public supports us.

DO YOU OFFER GIFT OPTIONS?

We also offer gift options. If you want your painting to have a personalized dedication or inscription, or if you need to contact us so that we can find the best option for decorating the person you want to send it to. You can send us a photo of where it will be installed and we will advise you.

CAN I CANCEL MY ORDER?

You can cancel your order before shipping, once received you can return it if you are not satisfied with an additional cost of €35 in the Peninsula and €45 outside the Peninsula or Europe.
You must send it in the same packaging as we sent it and once received by us in the same conditions as it was sent, we will refund the amount.
You must send us a photo before unpacking it and once it is packed to check that it arrives in good condition at our facilities.

WILL THE COLORS OF THE PAINTING BE EXACTLY AS I SEE THEM ON THE WEB?

The colors of the paintings may vary depending on the resolution of the screens where we view them. The intensity of the tones may have a certain variation, depending on the cold or warm tendency of your device.

WHAT CAN I DO IF I WANT TO CHANGE THE SHIPPING ADDRESS?

The colors of the paintings may vary depending on the resolution of the screens where we view them. The intensity of the tones may have a certain variation, depending on the cold or warm tendency of your device.

DO YOU HAVE A LOYALTY OR REWARDS PROGRAM?

Yes, we frequently run discount campaigns for regular customers or those with recurring purchases. You can find out more about all of these options on our website.

ARE THE PAINTINGS SIGNED BY THE ARTIST?

You can tell who painted the picture. We are a team that generally works and investigates together, contributing ideas. There is an energy that one produces, another says something and we contribute our creativity to the work.

CAN I RECEIVE AN INVOICE FOR MY PURCHASE?

Of course, each purchase is linked to its purchase invoice, once you receive the work you will have the invoice sent to the email address you used to place the order.

WHAT IF I AM NOT SATISFIED WITH THE CUSTOM PAINTING?

You can return a painting as long as it is not personalized, with instructions or notes personalized for you, since before sending it we will show you a photo for your acceptance.
The cost of a custom painting study is €50 and is non-refundable.

SENDING PAINTINGS:

We have MRV.